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25 May, 2017 | Jonathan Hassell

Office 365: Configuring User Passwords to Never Expire

One of the questions that we are most frequently asked is regarding users or administrators who subscribe to Office 365 but who are tired of receiving Office 365 password expiration notifications. These users might not be used to the service’s default password expiration policy, especially if...
2 February, 2017 | Larry Glusman

Using AD to Add an Alias to an Office 365 Email Account

If you are using Office 365 with Azure AD Connect (or the older DirSync) you know that some changes to accounts cannot be made via the O365 admin portal. For instance, if someone gets married and changes their name, you may wish to add a new email address for them.  If you try to add an alias...
10 November, 2016 | Jonathan Hassell

Should Mailboxes Be Shared or Inactive?

When people leave the company, change roles, or departments get closed, oftentimes you’ll need to keep the messages and mailbox contents that accumulated while those accounts were in service. To do this used to be fairly simple for organizations that were running Exchange Server on premises...
18 August, 2016 | Jonathan Hassell

Visibility Tips: Who Has Access to Mailbox?

Most organizations with more than 10 or 20 people on staff that are running either Exchange Server on premises or Office 365 in the cloud have mailboxes that are shared on some level. These scenarios could include the following: An executive or manager that generally handles his own tasks but...